Terms of Service

These Terms of Service ("Terms") govern your access to and use of the TapOkay mobile application and website (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

TapOkay is a daily check-in, reminder, and wellness tool. You tap a button each day to let the people you choose know you are okay, and if you miss a check-in, TapOkay can notify your chosen contacts.

2. Not a Medical or Emergency Service

TapOkay is a health tracking and cognitive training tool. It is not a medical device or medical service, does not provide medical advice, diagnosis, or treatment, and does not monitor you clinically. TapOkay does not contact emergency services on your behalf and is not a replacement for 911, professional medical monitoring, or a personal emergency response system. In an emergency, always call your local emergency number. Notifications depend on your device, network connectivity, and your contacts being available, and may be delayed or fail for reasons outside our control, so do not rely on the Service as your only safety measure.

3. Eligibility and Accounts

You must be at least 18 years old to create an account. You are responsible for the accuracy of your account information, for keeping your login credentials confidential, for keeping your emergency contact details up to date, and for all activity under your account.

4. Subscriptions, Billing, and Auto-Renewal

TapOkay offers a free plan and paid Plus and Premium subscriptions billed monthly or annually. Paid subscriptions are sold through the Apple App Store or Google Play. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the period ends. Payment is charged to your App Store or Google Play account at confirmation of purchase and again at each renewal.

5. Cancellations and Refunds

You can cancel anytime from your Apple App Store or Google Play account settings; your plan then continues until the end of the current billing period and does not renew. Because purchases are processed by the app stores, refunds are handled under Apple's and Google's respective refund policies. Any money-back guarantee we describe on our website is offered subject to those store policies.

6. Acceptable Use

You agree not to misuse the Service, including by attempting to access it unlawfully, interfering with its operation, reverse engineering it, or using it to harm, harass, or violate the rights of others.

7. Intellectual Property

The Service, including its software, content, and branding, is owned by TapOkay and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.

8. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, TapOkay is not liable for any indirect, incidental, or consequential damages, or for any failure or delay of notifications, arising from your use of or inability to use the Service.

9. Privacy

Our Privacy Policy explains how we collect, use, and protect your information, and how you can delete your account and data.

10. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you in the app. Continued use of the Service after changes take effect means you accept the updated Terms.

11. Contact

Questions about these Terms? Contact us at support@tapokay.org.